Frequently answered questions
- How should I wash my rioots stuff?
Throw it in the washing machine at 30° C, preferably inside out. It's best to air-dry our clothing rather than putting it in the dryer. Tiedyed things are best washed with dark laundry, as they could leave stains on light colored clothes.
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Why does my order take so long?
Because we are sometimes a bit chaotic, because logistics are sometimes difficult due to our living situations, or because your postman has dropped the parcel off at your neighbour's.
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What happens with profits?
Everything we earn flows back into the project: compensation for us and our supporters, fees for festivals, material, some other fees, our collabo partners and other initiatives that we want to support.
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The print on my shirt is washing off or seams are opening. Do I need to throw it away?
Are you serious? Of course not! Message us and we will figure something out together:)
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Where do you guys get all the clothes from?
From flea markets and second-hand shops. So a lot of it is actually handpicked. Sometimes we also get clothing donations, which we are always very happy about :)
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Can you make use of my old clothes?
Yes please!! Unfortunately we can only process basic clothing with no prints on them, preferably one-coloured (stripes are also possible). We take pieces that we can not use to second-hand shops, clothing swaps, or free-shops.
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I'm not happy with my rioots shirt, what should I do?
Tell us what bothers you via the contact form, we will find a solution!
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Will my shirt be
washed before shipping?Yes, of course!
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I don't like anything in your online shop.
That's not a question. Just make a wish!